Concerns or Complaints
We place a high value on our partnerships with parents and the wider community. Where issues arise, or where there are concerns, we are keen to resolve these as quickly and positively as possible
The school has a wide range of staff available to help students, or their parents and carers, with any issues or concerns that might arise
Tutors
Your child's Tutor should be contacted in the first instance. They can help you with routine issues and general concerns. To get in touch with one of them please email the academy at admin@cullompton.bep.ac or telephone 01884 33364.
Head of Year
If you have an issue regarding learning, achievement or academic progress, please contact your child's Head of Year.
Also, if you have any concerns around behaviour, bullying, wellbeing or pastoral care, the Year Head is the best person to speak with.
Class Teachers or Subject/Department leaders
Teachers and Subject/Department leaders should be contacted if you have concerns around your child’s learning and progress in a specific subject or have queries around the homework they are being set.
SEND Team
The SEND Team support students with additional needs, including those with special educational needs, children who are looked after or have previously been looked after, and those with particular medical needs where additional support is required.
The Team is led by Mrs Welzel (Assistant Headteacher - SENDCo) and can be contacted by emailing SEND@cullompton.bep.ac or telephone 01884 33364.
Senior staff
The Senior Leadership Team, Headteacher or CEO should be contacted for issues not resolved satisfactorily after all other channels have been followed.
To make contact with them, please email admin@cullompton.bep.ac or telephone 01884 33364 to request an appointment, giving at least 24 hours notice.
Complaints Policy
If you wish to make a formal complaint to the school you can access our Complaints Policy on the website policies page.